AI-Powered Content Creation Multimedia Innovation
JustBeMe AI Twin Platform is an advanced conversational AI system designed to replicate user communication behavior and tone across multiple digital channels.
JustBeMe AI Twin Platform
Project
JustBeMe AI
Industry
Multimedia
Type
AI Development
Project Overview
Healthcare App
JustBeMe AI Twin Platform is an advanced conversational AI system designed to replicate user communication behavior and tone across multiple digital channels. The platform enables users to manage calls, messages, and emails intelligently - acting as their personal AI representative. Beyond conversation handling, it features automated appointment scheduling based on real-time availability and location, offering both individuals and businesses a hands-free productivity solution.
Problem:
Healthcare App
Businesses and professionals often struggle to keep up with a growing number of communication channels - emails, calls, and social messages - resulting in missed opportunities and inefficient scheduling. The client wanted to create an AI-driven platform capable of managing communication seamlessly and replicating natural human interaction while maintaining privacy and compliance standards.
Solution:
Our team developed JustBeMe AI Twin Platform, a secure and scalable conversational AI system that integrates multiple voice, text, and data intelligence components to deliver human-like responses across various channels.
The system was architected using AWS EC2 and MongoDB Atlas to ensure performance, security, and scalability. The platform supports inbound and outbound communication through Twilio, integrates with Meta APIs (Facebook and WhatsApp), and connects with Google Workspace and Outlook for complete communication coverage.
Project Challenges & Implementation Highlights
01
Meta Verification
Achieving compliance with Meta’s strict data and API standards for WhatsApp and Facebook.
02
Google Tier 2 Verification
Managing multi-app permissions and maintaining secure OAuth handling for Gmail and Calendar.
03
Voice AI Integration
Implementing ElevenLabs Conversational AI and Amazon Polly for natural, human-like voice interactions.
04
Data Compliance
Ensuring the entire system adhered to GDPR and CCPA regulations, with live Deepgram PII Redaction for privacy.
Results and Impact
75% Reduction in Manual Response Load
through multi-channel AI automation.
30% Increase in Appointment Efficiency
via intelligent scheduling.
Enhanced Customer Engagement
by delivering authentic, human-sounding responses.
Core Features
- AI Twin Representation: Learns and replicates user communication style and tone.
- Cross-Platform Communication: Handles emails, inbound calls, Facebook, and WhatsApp messages.
- Smart Appointment Booking: Automatically schedules meetings based on time, availability, and location.
- Real-Time Voice Processing: Integrates Deepgram Nova-3 and Amazon Polly TTS for accurate, human-like voice interactions.
- Compliance and Privacy: Fully GDPR and CCPA compliant with real-time data redaction.
- Multi-Integration Support: Syncs with Meta, Google Workspace, and Outlook for unified data access.
